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Troubleshooting

What the DAG colors mean

Border color tracks status. Amber with a pulsing ring means the agent is running. Emerald means it finished cleanly. Rosemeans it failed — click the node to read the error in the drawer's Logs tab. Slate means blocked, usually because the orchestrator is waiting on a human review (see /review) or because the budget cap tripped. Neutral means queued.

Common errors

Job halted: budget cap reached. Your per-job, per- day, or per-month cap fired. Raise it in /settings and click Resume on the job card.

Tool refused: domain not on allowlist. Free-tier accounts cap web_fetch to an allowlist. Upgrade or add the domain explicitly in Settings → Tools.

WS disconnected, reconnecting…Network blip. Loom auto-replays events from the last cursor. If it doesn't reconnect within 30 seconds, hard-refresh the page; you won't lose any in-flight work because state lives on the backend.

# inspect a job's events from the CLI
loom jobs events job_4f3a... --since "2026-05-13T18:00:00Z"

Filing a bug

Click the feedback bubble in the bottom-right of any in-app screen and pick Report a bug. The form auto-attaches the current URL, browser info, and the last 50 events from the page — no need to write a repro. For security issues, do not use the form; email security@mingllm.com.