Company
The inbox is public.
Loom Conductor has no sales team, no support portal, and no contact form. It is built in the open, so the way to reach the people who build it is the place where they already work: the GitHub repository.
Three channels
Pick the one that fits.
Bugs go to issues
Something broken, crashing, or behaving strangely? Open an issue on the repo. Issues are read by the people who wrote the code in question, not triaged by a help desk.
Ideas go to discussions
Feature requests, questions, workflow stories, and anything that starts with "what if" belong in GitHub Discussions on the same repo. Good ideas argued in public tend to ship.
Vulnerabilities go private
If you found a security problem, please do not open a public issue. Follow the responsible disclosure process in the security policy instead.
From the terminal
File it without leaving your shell.
If you live in a terminal, which is likely if you run a six-session fleet, the gh CLI puts a report in front of us in seconds. A useful report has four parts: your OS, your Loom version, what you expected, and the smallest set of steps that reproduces what actually happened.
# report a bug
$ gh issue create --repo yimingbeckmann/loom-conductor
# browse open issues and discussions
$ gh repo view yimingbeckmann/loom-conductor --webWhy there is no sales team
There is nothing to sell. Loom Conductor is free, the installer is about 13 MB, and the source is Apache-2.0, so the conversations a sales team usually handles, pricing, demos, and procurement, mostly answer themselves. Pricing is on the license page in one sentence: the app costs nothing and you pay your model providers directly. The demo is the download. Procurement can read every line of the code.
- Documentation lives at docs.mingllm.com, including getting started.
- Curious who builds this and why? See about Loom.
- Want to do more than report? Contributions are welcome, start at open source and the code of conduct.
Hand it the work.
Walk away.
macOS, Linux, and Windows. Around 13 MB. Free and open source.